easyvista_logo_mobile_first

EasyVista Service Manager

EasyVista Service Manager has proven power with comprehensive service management. Service Manager is an inclusive service management platform for IT professionals to control the entire service management lifecycle. Including, but not limited to powerful capabilities such as award-winning workflow, embedded processes based on ITIL, a service catalog, and integration with third-party applications. Service Manager administrators can easily create specialized profiles using only the fields they need, which saves time. EasyVista Service Manager reduces and controls the total cost of service delivery.

Accelerate service creation, management and automatically resolve issues without human interaction necessary with EasyVista Service Manager. The drag and drop technology allow business users to build their own services and create an innovative partnership between IT and the business. It features a responsive design that allows for a seamless experience across any device or operating systems while integrating with existing technology and tools. Manage authorized cloud services within a single service catalog based on your organizations’ policies and procedures. Control the support of multiple services while optimizing your costs. EasyVista is also global ready, role-based and features flexible, with user designed reports and dashboards.

Product details:

Event Management
Incident Management
Problem Management
Change Management
Release Management
Service Request Management
Service Level Management
Knowledge Management
Asset Management
Availability Management
Capacity Management
Service Continuity Management
Service Portfolio Management
Configuration Management
Renewals Management
Invoice Management
Tax Management