IT Management

IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks, and data centre facilities, as well as the staff who are hired to maintain them.

IT management ensures that all technology resources and associated employees are utilized properly and in a manner that provides value for the organization. Effective IT management enables an organization to optimize resources and staffing, improve business processes and communication and enforce best practices. Individuals working in IT management must also demonstrate abilities in such general management areas as leadership, strategic planning and resource allocation.

Managing this responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling, along with other aspects that are unique to technology, like software design, network planning, tech support etc.

The central aim of IT management is to generate value through the use of technology. To achieve this, business strategies and technology must be aligned.

IT Management is different from management information systems. The latter refers to management methods tied to the automation or support of human decision making. IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with strong input into the technology phase of the business/organization.

A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies. While the value creation for an organization involves a network of relationships between internal and external environments, technology plays an important role in improving the overall value chain of an organization. However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team instead of a purely mechanistic span of control.