Optimize Value Across the Enterprise
Flycast Partners Enterprise Service Management consulting service focuses on enabling organizations to develop their capabilities through the adoption of a service focused, process-oriented, cost effective approach to managing and delivering services. ESM offerings utilize best practices from Lean 6 Sigma, ITIL®, COBIT and are tailored to meet your businesses needs.
Our ESM services are available to be provided on an individual basis, or as a series of engagements targeted at helping your business establish the organizational capabilities required for effective Service Management.
Information Technology Infrastructure Library (ITIL®)
Every organization delivers a service or product. The ITIL® framework provides guidance on end to end management of these products and services, turning demand into value using the ITIL® Service Value System and Service Value Chain. ITIL® is not just technology management or process management. Instead, ITIL® offers a holistic approach to Service Management that addresses organizations and people, information and technology, partners and suppliers and value streams and processes. Focusing on the effective and efficient use and continual improvement of these four dimensions to perform the practices as described within the ITIL® framework helps to ensure the co-creation of value for the consumer as well as all the stakeholders involved in the delivery and consumption of these products and services.
Large, medium and small organizations all over the world use ITIL® to help them provide and manage the products and services in a way that meets the modern requirements for continuity, innovation, flexibility and value. Since ITIL® is a set of best practices and not a standard, organizations are free to adopt as much of the ITIL® framework as they see fit.
Flycast Partners, Inc. is a Licensed Affiliate of ITpreneurs, which is a PeopleCert® Accredited Training Organization (ATO) for the ITIL 4 Course.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.