When organizations need additional support to complete a project, Staff Augmentationserves as a fast, flexible, cost-savings approach for employing the right,industry-certified IT specialists andensuring technology initiatives align with business goals. Flycast Partners has experience providing skilled IT expertswith the background and skillset to bolster an organization’s specificservicecapability needs.Whether requiring specialized staff for a temporary or long-term basis, Flycast Partners has established a strategic methodology for recruiting and hiring highly-skilledIT professionals, enabling organizations to successfully achieve their operationaltargets on time and on budget.
Flycast Partners has developed extensive networking relationships with innovative consultants, engineers, and technicians whose qualifications have been vetted thoroughly. With each Staff Augmentation, Flycast Partners assists organizations inacquiring the right personnel for the job without carrying out a timely and expensive hiring process.Before meeting the prospective team member, we conduct an in-depth evaluation assessing if the expert’s talents match the job request’s objectives.Our IT Staff Augmentation services expandyour organization’s human resources,strengthen itsoperational knowledge, and add immediate impact while decreasing operational expenses, lowering development costs, and reducing the time it takes to identify qualified candidates.
Contact Flycast Partners to learn how our proven Staff Augmentation model can easily and quickly add value to your team.
Many discovery solutions focus on the desktop/laptop/server environment but lack any real visibility into the datacenter. Devices like routers, switches, etc. are often maintained with disparate tools and in a manual fashion. NDD provides a way to collect deep configuration details from datacenter devices to provide an automated way to collect and maintain this critical support information and avoid lack of visibility into the datacenter.
Flycast Partners offers a quick, cost-effective way to maximize IT investments across complex IT environments. Acting as the eyes and ears overseeing your technology, our ITIL-certified team has years of experience supporting IT Asset Management initiatives, allowing organizations to know accurately and consistently the story of the assets supporting their services.
By monitoring every element within your asset estate, Flycast Partners ensures your organization possesses the ability to understand the performance and health of IT assets.With our assistance, tested methodology, and knowledge of best practices, organizations will possess comprehensive visibility across IT environments, providing the value of understanding hardware and software assets accurately and consistently. Without this granular level of detail with IT Asset Management, the technology powering your business is at risk from a security, cost, and productivity standpoint.
As your MSP service provider, Flycast Partners will reduce the operational strain on organizational resources, allowing valuable and finite staff to focus on other key efforts while IT Asset Management tasks are being accomplished securely and successfully. With the ability to perform scheduled or automatic discovery across IT environments accurately and reliably, your organization will have complete visibility of all physical and virtual assets. Instead of living with little to no visibility, organizations possess a holistic understanding of their IT infrastructure, ultimately resulting in IT environments performing more efficiently, consistently, and securely.This information also allows organizations to make more effective and timely business decisions related to assets and security.
We understand that rolling out a new solution can be difficult within any organization. Trying to get end-user buy-in can be difficult. For this reason, Flycast Partners can create posters, information slicks, and videos tailored for your project to promote understanding and excitement. We are open to and will work with most ideas that you feel may benefit your new portal, ticketing system, etc. Pricing will be determined based on your individual need.
All too often, branding your new tool can be time-consuming and cumbersome. Flycast Partners can help with this process by creating custom Icon sets and logos relevant to your team. We will meet with you on your requirements and select the Icon package that best suits your needs.
Flycast Partners offers robust, mature, and standardized Project Management services to serve as the liaison between the Customer and Flycast Partners consulting team for the duration of the entire engagement.
Flycast Partners offers the following Project Management services during the engagement lifecycle:
These service offerings allow Customers to receive best in value and enhanced engagement experience for all Flycast Partners Professional Services.
Flycast Partners Remote Administration Services (RAS) allows to you focus on your primary business objectives rather than back end system expertise. RAS allows you to effectively augment your staff with specific expert skills on the fly. This cost-effective approach allows you to quickly recognize ROI from your service management solution by being able to flex with the demands of your business.
Flycast Partners Support Services handle inquiries related to the following BMC and Cherwell products: BMC FootPrints, BMC Client Management (BCM), Cherwell Service Management, Cherwell Asset Management. We provide level one assistance for incidents, assist with troubleshooting and maintenance, and provide basic guidance on how-to questions.
ESM encompasses all the service and support processes to create a cohesive strategy for dealing with incidents, changes, events, etc. ESM activities could be everything from design sessions where support processes are created, to assisting with an audit or review of existing processes, which may result in one of the following bulleted items.
Flycast Partners implementations include Solution Architecture Design so that any solution you purchase can be “proper fitted” within your environment. We position you to scale as needed by helping to “right size” your implementation without unnecessary infrastructure.
To ensure your continued IT success, Flycast Partners understands that proper training is imperative. We have administration to advanced training options for various tools that we offer as a solution for your organization’s efficiency and growth.
We also understand that buying a new tool will not magically solve your IT pains without the proper understanding of IT practices and terminology. So, we offer ITIL certification courses and simulations to enable your team a seamless universal understanding of best practices.
In today’s IT landscape, solutions must operate in a cohesive and integrated manner. Integrations can help eliminate double entry and errors. Flycast Partners can assist in integrating solutions to provide a consistent view of data across solutions.
All Flycast Partners solutions include reporting and analytics to aid in better understanding of your business metrics. These include out-of-the-box analytics, dashboards, reports, and printable searches. Flycast Partners implementations can include training on design and deployment of these features if your needs go beyond the out-of-the-box offerings.
Operating System deployment can help you quickly provision new devices, switch between operating system versions, or provide a quick way to resolve problematic devices. You can create a library of OS images that can be deployed to a single machine, or every machine on your network. Users can also select their preferred image at boot time, giving them options for the configuration of their device.
Track and manage the number of software licenses you consume so that you can stay in compliance and save money where you may have a surplus of licenses. Auditor reports and dashboards provide you with an easy way to prepare for, and successfully complete, a software audit.
Mobile devices are everywhere, including on your network. Organizations often focus on desktop management but fail to address the growing number of mobile devices in use. MDM solutions allow you to identify, track, and control your mobile estate in the same way you manage your desktop environment.
Bad actors are constantly looking for ways into your data and keeping your network secure and your users productive is a constant battle. By creating an effective patch strategy, including automated detection and remediation of patches, you can ensure that your devices and users are safe and happy.
Cloud solutions provide a low maintenance/low capital cost environment for your IT environments. Not only does Flycast Partners offer many of our solutions in a SaaS offering, but we can also provide cloud solutions and process assistance to aid organizations in their moves to or from the cloud.