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Product Description

The ITSM certification training focuses on the management of the IT services like planning, delivery, and support to improve customer service. The certification demonstrates the professional’s ability to align business strategy with information technology.

Simplilearn’s ITSM certification training includes both online and classroom training that allows candidates to prepare for an exam in the comfort of their own place and/or in a Classroom learning environment.

ITSM is one of the most popular certifications for IT professionals. This certification helps professionals in improving the quality performance and project delivery rate of the company. ITSM enables organizations to:
  • Improve quality of service
  • Increase customer satisfaction
  • Decrease operating costs
  • Improve profit margins
  • Improve product cycle time


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