Setting Recurring Appointments that Generate New Tickets in FootPrints

Footprints Service Core - Platform 12.x | Versions 12.00 thru 12.1.06 Abstract: In FP v11, the system had the capability for preventive maintenance where you could create a calendar appointment and have that recur and [...]

By | July 6th, 2017|0 Comments

Blog Series: Footprints how-to Easy Install Part 3: 3 steps before the install

PART 6. continued URIEncoding – Config tomcat server.xml. To ensure search operations in FootPrints Service Core work correctly Tomcat needs to be configured to support UTF-8 encoding of GET parameters. The following steps require editing [...]

By | August 17th, 2016|0 Comments

Blog Series: Footprints how-to Easy Install Part 2: 3 steps before the install

4. Install Java 8. Java 8 is required to be installed on the Application server. Java 8 must be installed prior to installing Tomcat and FootPrints. Instructions for installing the Java 8 JRE can be [...]

By | August 9th, 2016|0 Comments