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BMC FootPrints
 
BMC Client Management

Engaging and interactive training courses focused on BMC FootPrints, BMC Client Management and ITIL best practices

Are you looking to get certified as an Administrator in BMC FootPrints, BMC Client Management? Perhaps you need your ITIL Foundations certification to better understand the service management best practices? Certification preparation is now faster, easier, and more cost-effective than ever. Save time and money and improve customer satisfaction by giving your help desk, and tech support teams the skills and knowledge they need to succeed. You’ll deliver more efficient and effective service, your customers will be happier, and you’ll lead your organization in the transformation to becoming a business champion!

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BMC FootPrints Service Core 12.x: Administering

This five-day instructor-led training in San Diego, CA provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

Included in this course is the optional examination for BMC Accredited Administrator: BMC FootPrints Service Core 12.x.

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BMC FootPrints Service Core 12.x: Administering

This five-day instructor-led training in Miami, FL provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

Included in this course is the optional examination for BMC Accredited Administrator: BMC FootPrints Service Core 12.x.

To Be Announced

BMC Client Management 12.x Inventory Manager

This 3.5-day training class has been designed for BMC Client Management users who need to learn how to configure BMC Client Management Inventory Manager to automate their inventory process, but do not need instruction on BMC Client Management Patch Manager. This hands-on training class will teach you to effectively discover, inventory, and maintain a comprehensive hardware and software inventory of your complex IT environment. This is accomplished through in-depth configuration and best practice instruction.

Included in this course is an optional examination for BMC Accredited Administrator: BMC Client Management 12.x Inventory Manager.

To Be Announced

ITIL Foundations

The ITIL Foundation training course provides a detailed, modular introduction to the concepts, terms, definitions, benefits, objectives, and relationships within core IT service management processes and functions, according to the ITIL best practice framework. This course is based on the principles described in ITIL’s Service Support and Service Delivery books and prepares participants for the examination leading to the Foundation Certificate In IT Service Management.

Let Us Know How We Can Help?

Reach out to us. Our qualified staff is here to assist with your business – IT processes and solutions. No matter where you are on your journey, we provide the needed support to align with your organizational goals. Become a business champion with the right people, processes and technologies from Flycast Partners!

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