BMC FootPrints Service Core 12.x: Administering
This five-day instructor-led training in Miami, FL September 25-29 provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with a major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.
Included in this course is the optional examination for BMC Accredited Administrator: BMC FootPrints Service Core 12.x. Taking the exam and pursuing accreditation is optional, however, all students enrolled in the BMC FootPrints Service Core 12.x: Administering course is automatically enrolled in the exam. You will have two attempts to pass the BMC Accredited Administrator exam. No retakes will be offered. Those who pass will receive the title of BMC Accredited Administrator: BMC FootPrints Service Core 12.x.