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BMC FootPrints
 
BMC Client Management

Engaging and interactive training courses focused on BMC FootPrints, BMC Client Management and ITIL best practices

Are you looking to get certified as an Administrator in BMC FootPrints, BMC Client Management? Perhaps you need your ITIL Foundations certification to better understand the service management best practices? Certification preparation is now faster, easier, and more cost-effective than ever. Save time and money and improve customer satisfaction by giving your help desk, and tech support teams the skills and knowledge they need to succeed. You’ll deliver more efficient and effective service, your customers will be happier, and you’ll lead your organization in the transformation to becoming a business champion!

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Remote Training:  

FP v.12, FP v.11, and BCM remote training is now an option and fits well for those organizations that don’t want to pay the extra cost of transportation, hotel, rental car, and incidentals. FootPrints v.11 is scheduled for October 16-20, FootPrints v.12 is scheduled for November 6-10, and BCM will roll out November 13-17.  Information on other remote offerings will be sent out once the schedule has been finalized. Our customers have expressed an interest in remote training.  If you are also interested – please contact Education Services as the dates need to be locked down by Project Management.

To Be Announced

ITIL v3 Foundations Class August 14th-August 18th

The ITIL Foundation training course provides a detailed, modular introduction to the concepts, terms, definitions, benefits, objectives, and relationships within core IT service management processes and functions, according to the ITIL best practice framework. This course is based on the principles described in ITIL’s Service Support and Service Delivery books and prepares participants for the examination leading to the Foundation Certificate In IT Service Management.

This class will include 6 Flycast Partners Personnel and will be delivered in 5 half day increments starting at 1 PM EDT. The cost to our customers is $1200 which is $800 less than the cost for this class. Attendeees are responsible for purchasing and taking the exam on their own with a link that will be provided.

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BMC FootPrints Service Core 12.x: Administering

This five-day instructor-led training in Miami, FL September 25-29 provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with a major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

Included in this course is the optional examination for BMC Accredited Administrator: BMC FootPrints Service Core 12.x. Taking the exam and pursuing accreditation is optional, however, all students enrolled in the BMC FootPrints Service Core 12.x: Administering course is automatically enrolled in the exam. You will have two attempts to pass the BMC Accredited Administrator exam. No retakes will be offered.  Those who pass will receive the title of BMC Accredited Administrator: BMC FootPrints Service Core 12.x.

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BMC FootPrints Service Core 11.6.x: Administering

This five-day instructor-led remote training October 16-20 provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 11.6.x with a major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

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BMC FootPrints Service Core 12.x: Administering

This five-day instructor-led remote training November 6-10 provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with a major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

Included in this course is the optional examination for BMC Accredited Administrator: BMC FootPrints Service Core 12.x. Taking the exam and pursuing accreditation is optional, however, all students enrolled in the BMC FootPrints Service Core 12.x: Administering course is automatically enrolled in the exam. You will have two attempts to pass the BMC Accredited Administrator exam. No retakes will be offered.  Those who pass will receive the title of BMC Accredited Administrator: BMC FootPrints Service Core 12.x.

To Be Announced

BMC Client Management 12.x Inventory Manager

This 5-day instructor-led remote training class November 13-17 has been designed for BMC Client Management users who need to learn how to configure BMC Client Management Inventory Manager to automate their inventory process, but do not need instruction on BMC Client Management Patch Manager. This hands-on training class will teach you to effectively discover, inventory, and maintain a comprehensive hardware and software inventory of your complex IT environment. This is accomplished through in-depth configuration and best practice instruction.

Included in this course is an optional examination for BMC Accredited Administrator: BMC Client Management 12.x Inventory Manager. Taking the exam and pursuing accreditation is optional, however, all students enrolled in the BMC Client Management 12.x: Administering course is automatically enrolled in the exam. You will have two attempts to pass the BMC Accredited Administrator exam. No retakes will be offered.  Those who pass will receive the title of BMC Accredited Administrator: BMC Client Management 12.x.

Let Us Know How We Can Help?

Reach out to us. Our qualified staff is here to assist with your business – IT processes and solutions. No matter where you are on your journey, we provide the needed support to align with your organizational goals. Become a business champion with the right people, processes and technologies from Flycast Partners!

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