TrueSight Operations Management

Deliver Superior Digital Services Efficiently and Effectively

As people turn more towards technology, customers have expectations for on-demand, excellent digital services which generate operational complexity for your IT team. IT operation teams have to have connected, enterprise applications and their increasingly active infrastructure on the backend to deliver services quickly and simply on the frontend. BMC TrueSight Operations Management exceeds customer expectations by staying on pace with behind-the-scenes IT complexity to deliver exceptional end-user experiences.

TrueSight Operations Management provides an inclusive view of how main services are performing across physical, virtual, and cloud environments so the IT team instantly knows when/if a customer’s experience may be interrupted. It also assists IT teams veer focus from managing individual service elements to delivering superior customer experience by uniting operational silos and streamlining efforts across technology domains.

TrueSight Operations Management provides the insight IT operations must have in order to deliver excellent digital services quickly and effectively to keep up with the business demands by giving them visibility into the web, mobile, and on-premises applications. TrueSight enables IT to make sure the applications and services that motivate the business continue to perform favorably by scanning operational norms, fundamentally revealing flaws, measuring service impact, and proactively pinpointing risks.

Monitor Performance Of Applications, Infrastructure, and Middleware As One

Gives you an application-centered view of your infrastructure by incorporating end-user experience and application diagnostics with monitoring for servers, databases, storage, and other infrastructure technologies

View Application Context Actively

Automatically unearths all tiers of an application and anticipate application topology graphically and monitor end-to-end performance from UI code execution to backend systems

Reduce Event Noise With Operational IT Analytics

Learns traditional behavior and alerts on flaws to reduce event noise

Get Proactive With Log Analytics and Root Cause Analytics

Uses probable cause analysis and combined log analytics to rapidly diagnose root cause

Understand The Service Impact Of Events

Gathers events and generates service impact models that foresee the health of the business services to rank problem resolution

Prioritize And Route Incidents Automatically

Correlates the service desk and IT operations by automatically adding configuration items to the incident and routes to the correct resource

Automate Event Remediation And Self-Healing

Automate decisions in real-time for repeating events with out of the box workflows or customizable run books

Key features:

Actionable Intelligence
Proactive Analytics
User-centric Performance
Mobile-Ready

Key benefits:

Reduce false alarms by 90%
Build simple application models in under five minutes
Find and fix problems faster