WEBINARS

ITIL Best Practices, ITSM – IT Service Management, ESM – Enterprise Service Management, ITAM – IT Asset Management, Workload Automation and more.

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BMC FootPrints Tips & Tricks 3/8/18

ITIL Master Greg Gielda is back to give your business “tips and tricks” to unlock features of BMC FootPrints you may not have known was there. Whether you currently own BMC FootPrints and would like to know little-known features or would like to know what this tool is at all, this webinar is for you. Sign up today!

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A Fool With A Tool Is Still A Fool: Problem Management 3/15/18

Greg Gielda is back by popular demand with his “A Fool With A Tool Is Still A Fool” series! Join us for the first webinar, Problem Management, where Greg Gielda will explain the importance of having processes in place that prevent identical, new, and recurring problems and incidents from happening. There are also systems that need to be in place to minimize the impact of when a mistake has already occurred and cannot be undone or reverted in any way. Sign up today!

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A Fool With A Tool Is Still A Fool: Change Management Virtual Lunch and Learn with ivanti 3/22/18

Greg Gielda is back by popular demand with his “A Fool With A Tool Is Still A Fool” series! Join us for the special second webinar, Change Management, where Greg Gielda will be going over how proper change management can assess all critical components of your organization in a very prioritized & structured way. Sign up today!

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A Fool Without A Service Desk Creates An Adhocracy 3/29/18

Greg Gielda is back by popular demand with his “A Fool With A Tool Is Still A Fool” series! Join us for the third webinar, A Fool Without A Service Desk Creates An Adhocracy, where Greg Gielda will explain why how important services are to any business as well as why using old spreadsheets, cluttered sticky notes, and even Google Docs isn’t the best. Sign up today!

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A Fool And Their Data Soon Parted: CMDB 4/5/18

Greg Gielda is back by popular demand with his “A Fool With A Tool Is Still A Fool” series! Join us for our final webinar in this series, A Fool And Their Data Soon Parted: CMDB, where Greg Gielda will cleverly decode CMDB and point out the do’s and don’t’s of CMDB. He will be answering questions based on your “biggest challenges” stated in the forms from all who signed up. Sign up today!

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TrueSight Webinar 4/12/18

Register now for this special BMC TrueSight webinar!
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BMC Control M Webinar 4/26/18

Register now for this special BMC Control M webinar!
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What’s New In BMC Client Management? 5/3/18

Managing many of your client devices is difficult. BMC’s Client Management solves this by quickly finding and managing these devices all in one place no matter where you or they are.

Join us for this webinar where Kyle Hamilton will show you the new features of this robust solution. Register now!

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BMC RemedyForce Tips and Tricks 5/10/18

Remedyforce is a cloud-based IT service management tool that is designed to deliver fast IT and business service management to its users. With Remedyforce, businesses are able to provide innovative digital services that can speed up company performance and dramatically improve customer satisfaction. Using industry-leading ITSM features and best practices on top of very robust cloud functionalities, Remedyforce liberates IT and business units from cumbersome work and helps them give top class service support at lesser costs.

Join us for this webinar where Kyle Hamilton will demonstrate little-known tips and tricks for this tool!

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Service Categorization Simplified 5/17/18

Classifying incidents and service requests is a struggle for many organizations. Determining service categories can be a daunting task and, if done poorly, can lead to inefficiencies in routing tickets and reporting on incident and service request trends.

In this webinar, ITIL Guru Chuck Spencer will discuss a simplified approach that will help your organization understand service categorization and create a usable list of Incident and Service categories.

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Cherwell Tips and Tricks 5/24/18

We are a proud partner offering services under the Cherwell platform. Cherwell Service Management™ software is an IT service management (ITSM) solution that enables your IT team to implement and automate ITSM processes while providing the extraordinary customer experience the business expects. Cherwell can also be uniquely accessed on both onsite and in cloud SAS locations. Join us for this week’s webinar to learn more about this powerful and intuitive software for IT Service Management.

Join us for this webinar where Kyle Hamilton will demonstrate little-known tips and tricks about this tool!

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What Is The Ivanti ITSM Suite? 5/31/18

During this webinar, Kyle Hamilton is going to explain who Ivanti Software is and what Heat ITSM can do to make your job easier.  He will be covering what Heat software is, and how Heat ITSM can benefit any company by streamlining several of your processes while improving efficiencies across your organizations entire IT infrastructure.

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How Can Landesk Help Our Business? 6/7/18

One person cannot manage a thousand devices. But one person can manage a dozen policies that automate the deployment of apps, content, and configurations, and enforce security rules. HEAT Software unified endpoint management enables IT to do more without spending more.

Join us for this webinar to find out how Heat Unified Endpoint Management can help your business by giving users services where and when they want them without compromising security.

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Avoiding The Top 10 Pitfalls Of Failed Implementations In 2018 6/14/18

Greg Gielda of Flycast Partners has successfully completed SEVERAL HUNDRED implementations and he is going to share with you what not to do. He will point out things that most people do not take into consideration before starting their implementation.

Register now; you will not want to miss this webinar filled with wisdom and firsthand experience!

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Track-It! Tips and Tricks 6/21/18

BMC Track-IT! is on the forefront IT today and with it, you can accomplish so much. In this upcoming webinar, we will be covering a wide variety of topics with this particular IT tool, showing all its major benefits.

Join us for this special webinar as Greg Gielda will be taking all questions from the audience about the biggest challenges Track-It! users face today.

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A Conversation On Enterprise Service Management 6/28/18

Flycast Partners presents a frank and insightful discussion on Enterprise Service Management between Chuck Spencer, our resident ESM expert, and Rich Longo our host. During this presentation, your live questions will be addressed during our discussion. This will not be a typical webinar presentation so you will not want to miss this event!

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ITIL Service Life Cycle I 8/3/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part one of this series!

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ITIL Service Life Cycle II 8/10/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part two of this series!

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ITIL Service Life Cycle III 8/17/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part three of this series!

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ITIL Service Life Cycle IV 8/24/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part four of this series!

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ITIL Service Life Cycle V 8/31/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part five of this series!

Not Finding What You’re Looking for?

If you are interested in learning more about ITSM, ITAM, Workload Automation, ITIL Best Practices and more, we want to hear from you! Submit a webinar request and we will tailor a presentation to your needs.

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