WEBINARS

ITIL Best Practices, ITSM – IT Service Management, ESM – Enterprise Service Management, ITAM – IT Asset Management, Workload Automation and more.

Using BMC Control-M: Version 9.0.18 4/26/18

Register now for this special BMC Control M webinar as Bobby McCullough will demonstrate how to use the new features within BMC Control M Version 9.0.18!

What’s New In BMC Client Management? 5/3/18

Managing many of your client devices is difficult. BMC’s Client Management solves this by quickly finding and managing these devices all in one place no matter where you or they are.

Join us for this webinar where Kyle Hamilton will show you the new features of this robust solution. Register now!

BMC RemedyForce Tips and Tricks 5/10/18

Remedyforce is a cloud-based IT service management tool that is designed to deliver fast IT and business service management to its users. With Remedyforce, businesses are able to provide innovative digital services that can speed up company performance and dramatically improve customer satisfaction. Using industry-leading ITSM features and best practices on top of very robust cloud functionalities, Remedyforce liberates IT and business units from cumbersome work and helps them give top class service support at lesser costs.

Join us for this webinar where Kyle Hamilton will demonstrate little-known tips and tricks for this tool!

ivanti ITAM Webinar 5/17/18

In this webinar, Michael Durant will be demonstrating an Ivanti ITAM solution to show how it will guarantee your assets are being used to their fullest potential in your organization.

Register now!

Cherwell Tips and Tricks 5/24/18

We are a proud partner offering services under the Cherwell platform. Cherwell Service Management™ software is an IT service management (ITSM) solution that enables your IT team to implement and automate ITSM processes while providing the extraordinary customer experience the business expects. Cherwell can also be uniquely accessed on both onsite and in cloud SAS locations. Join us for this week’s webinar to learn more about this powerful and intuitive software for IT Service Management.

Join us for this webinar where Kyle Hamilton will demonstrate little-known tips and tricks about this tool!

What Is The Ivanti ITSM Suite? 5/31/18

During this webinar, Kyle Hamilton is going to explain who Ivanti Software is and what Heat ITSM can do to make your job easier.  He will be covering what Heat software is, and how Heat ITSM can benefit any company by streamlining several of your processes while improving efficiencies across your organizations entire IT infrastructure.

Register now!

Service Categorization Simplified 6/7/18

Classifying incidents and service requests is a struggle for many organizations. Determining service categories can be a daunting task and, if done poorly, can lead to inefficiencies in routing tickets and reporting on incident and service request trends.

In this webinar, ITIL Guru Chuck Spencer will discuss a simplified approach that will help your organization understand service categorization and create a usable list of Incident and Service categories.

Avoiding The Top 10 Pitfalls Of Failed Implementations In 2018 6/14/18

Greg Gielda of Flycast Partners has successfully completed SEVERAL HUNDRED implementations and he is going to share with you what not to do. He will point out things that most people do not take into consideration before starting their implementation.

Register now; you will not want to miss this webinar filled with wisdom and firsthand experience!

Track-It! Tips and Tricks 6/21/18

BMC Track-IT! is on the forefront IT today and with it, you can accomplish so much. In this upcoming webinar, we will be covering a wide variety of topics with this particular IT tool, showing all its major benefits.

Join us for this special webinar as Greg Gielda will be taking all questions from the audience about the biggest challenges Track-It! users face today.

ITIL/ITSM Overview 6/28/18

Join us for this week’s webinar where our own Chuck Spencer will discuss and explain the service lifecycle approach, and give an in-depth look at the ITIL approach, highlighting key terms, concepts, and overall processes.

Register now!

ITIL Service Life Cycle I 8/3/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part one of this series!

ITIL Service Life Cycle II 8/10/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part two of this series!

ITIL Service Life Cycle III 8/17/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part three of this series!

ITIL Service Life Cycle IV 8/24/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part four of this series!

ITIL Service Life Cycle V 8/31/18

Join ITIL Guru Chuck Spencer for the first ever Flycast Partners Five Part ITIL Life Cycle Series! Chuck Spencer will be digging deep into each cycle; don’t miss part five of this series!

Not Finding What You’re Looking for?

If you are interested in learning more about ITSM, ITAM, Workload Automation, ITIL Best Practices and more, we want to hear from you! Submit a webinar request and we will tailor a presentation to your needs.